Terms & Conditions

Welcome to ZohaansCollection.pk. By accessing our website or placing an order, you agree to comply with these Terms & Conditions, along with our Privacy Policy, Shipping Policy, and Return & Refund Policy.

1. Website Use

You agree to use ZohaansCollection.pk only for lawful purposes and in a manner that does not violate applicable laws or the rights of others.

You must not attempt to interfere with the operation, security, or functionality of the website.

2. Product Information

We make reasonable efforts to ensure that product descriptions, images, prices, colors, sizes, and other information displayed on our website are accurate.

However, slight differences in colors may occur due to lighting, photography, device displays, or screen settings.

Product availability may change without prior notice.

3. Prices

All product prices displayed on the website are subject to change without prior notice.

Any applicable shipping charges, discounts, promotional offers, or other charges will be displayed or communicated during the ordering process.

In case of an obvious pricing or listing error, we reserve the right to review and correct the order before dispatch.

4. Orders

Placing an order does not necessarily mean that the order has been finally accepted.

We reserve the right to contact customers for order verification or clarification.

We may cancel an order where necessary, including situations involving incorrect product information, suspected fraudulent activity, product unavailability, or other legitimate operational reasons.

5. Payment

Customers are responsible for providing accurate payment and contact information.

Where payment is made through a third-party payment provider, the transaction may also be subject to that provider's terms and policies.

6. Delivery

Delivery is subject to our Shipping Policy.

Delivery times are estimates and may vary due to courier operations, weather, holidays, incorrect customer information, or circumstances beyond our reasonable control.

7. Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy.

Customers should review that policy before placing an order.

8. Intellectual Property

All website content, including text, photographs, graphics, logos, designs, product information, and other materials, belongs to or is used by ZohaansCollection.pk and may not be copied, reproduced, modified, or distributed without appropriate authorization.

9. Third-Party Services

Our website may use third-party services, including payment providers, courier companies, analytics services, advertising platforms, and other technology providers.

Use of such services may also be subject to the applicable third party's terms and policies.

10. Limitation of Liability

ZohaansCollection.pk will take reasonable steps to provide accurate product information and reliable services.

However, we are not responsible for delays, interruptions, or failures caused by circumstances beyond our reasonable control, including courier delays, natural events, technical problems, or third-party service interruptions.

Nothing in these Terms is intended to exclude or limit any rights or protections that cannot lawfully be excluded or limited under applicable law.

11. Customer Information

Customers are responsible for ensuring that the information provided during checkout, including name, address, phone number, and email address, is accurate and complete.

12. Changes to These Terms

We may update these Terms & Conditions from time to time. Updated terms will be posted on this page with a revised effective date.

13. Governing Law

These Terms & Conditions are intended to be governed by the applicable laws of Pakistan.

Any dispute will be handled in accordance with applicable Pakistani law and the relevant legal and consumer-protection mechanisms.

14. Contact Us

For questions, complaints, or assistance regarding your order or these Terms & Conditions, please contact ZohaansCollection.pk through the contact information provided on our website.