Shipping Policy

Thank you for shopping with ZohaansCollection.pk. We aim to process and deliver your orders as efficiently as possible.

Order Processing

Orders are processed after successful order confirmation.

We may contact you by phone or email to verify your order or delivery information before dispatch.

Processing times may vary depending on product availability, order volume, weekends, public holidays, or other circumstances.

Shipping Within Pakistan

We currently provide delivery services within Pakistan through available courier and logistics partners.

Delivery times may vary depending on the destination, courier availability, weather conditions, public holidays, and other circumstances beyond our control.

The estimated delivery timeframe, where applicable, will be communicated during the ordering process or by our customer support team.

Shipping Charges

Shipping charges, if applicable, will be displayed during checkout or communicated before order confirmation.

Any promotional free-shipping offer will be subject to the terms and conditions of that particular promotion.

Delivery Address

Customers are responsible for providing a complete and accurate delivery address and contact number.

ZohaansCollection.pk will not be responsible for delays or failed delivery resulting from incorrect, incomplete, or unreachable delivery information provided by the customer.

Order Delays

Although we work with our delivery partners to ensure timely delivery, delays may occur because of:

  • Weather conditions
  • Public holidays
  • Courier operational issues
  • Incorrect or incomplete address information
  • Unforeseen circumstances
  • High order volumes

If your order is significantly delayed, please contact our customer support team for assistance.

Receiving Your Order

Customers are advised to check the package and product upon delivery.

If the package appears damaged, opened, or tampered with, please notify the courier and contact us as soon as possible.

Order Cancellation

Cancellation requests may be accepted only before an order has been dispatched. Once an order has been dispatched, cancellation may no longer be possible.

Contact Us

If you have questions regarding shipping or the status of your order, please contact ZohaansCollection.pk through the contact information available on our website.